At 1300 Melbourne Taxi Service, we aim to provide reliable and convenient transportation across Melbourne. We understand that plans can change, and our cancellation and refund policy is designed to be clear and fair.
Cancellations:
You can cancel your booking at any time before the scheduled pickup. To avoid unnecessary charges, please notify us as early as possible. Cancellations made less than 2 hours before the scheduled service may be subject to a partial cancellation fee.
Refunds:
Refunds, if applicable, will be processed to the original payment method within 5–7 business days. Refund amounts may vary depending on the timing of the cancellation and the type of service booked.
Non-Refundable Services:
Certain services, such as special event bookings or winery tours, may have specific cancellation terms. Please review your booking confirmation for details.
By booking with 1300 Melbourne Taxi Service, you agree to this cancellation and refund policy.